#9190 | 2017-08-18 Warszawa, Poland

Remedy ITSM Consultant

  • Industry/Client: IT Services. Largest IT services provider in DK.
  • Type of project: Development. Project implementation & integration.
  • Location: Emilii Plater Street, Warsaw
  • Business trips: Occasional business trips to Copenhagen, about 8-12 days per year.
  • Project language: English.
  • Remuneration: up to 130 net + VAT/h.
  • Project length: 12 month contract + extensions
  • Assignment type: B2B
  • Start: ASAP

  • Development, customization, implementation and configuration of Remedy ITSM suite.
  • Performing in regular problems’ solving and change requests.
  • Strong exposure to high level architecture, road mapping, process design and cooperation with business stakeholders is in scope of the role.
  • Responsibility for continuous system development and further integration tasks related to integration with other products i.e. Atrium Orchestrator, DN Service Now, MyIT, Jira, Heimdal-IAM, CMDB.
  • Participation in future Remedy ITSM development i.e. migrating Remedy application to cloud.
  • Preparing documentation, design and implement business processes in the company.
  • In addition responsibility for contact with end users and providing substantive consultancy in the area of BMC Remedy.

  • Experience with BMC Remedy ITSM Suite v.9 incl.
  • Nice to have: CMDB and BMC Atrium Orchestrator experience, ITIL certificate and scripting: in JavaScript, Perl, XML, SQL.
  • Master’s degree in Engineering (or willingness to obtain) is a must.
  • Oral and written very good communication skills in English.
  • Willingness to engage in a long term cooperation.

  • Challenging international projects in a Scandinavian business culture.
  • Benefits: Medicover card and Multisport card.
  • Regularly delivered fruits, cookies, coffee and tea.
  • Regular after work integrations with ProData team.
  • Relocation package/bonus and internal reference bonus.

Start: ASAP
Duration: 12 months
Work location: Warszawa, Poland
Requirements: Min. 5 years of professional IT experience.
Job type: Freelance

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