#11708 | 2018-07-26 Warszawa, Poland

ITSM Integration and Automation Specialist

PROJECT INFORMATION:
  • Industry: Oil industry
  • Location: Warsaw, Puławska
  • Remote work: Occasionally
  • Project language: English (required)/Polish
  • Project length: long-term cooperation
  • Start: ASAP but 3 months’ notice period is also relevant
  • Assignment type: B2B or pernament contract

PROJECT ROLE:
We are looking for a candidate with technical background and experience as this role is responsible for programming and maintaining mid office technology, Service Management system, scripts and applications available in the System Integration technology platform like Kubernetes. Experience from vendor side working with Service Management systems design, architecture, integrations and automation of processes will be an advantage.


RESPONSIBILITIES:
  • Responsible for integrations of Ivanti Service Manager to internal and external systems
  • Write routines and business rules, test, debug, document and deploy new and modified code to systems
  • Contribute to creation of roadmap for the Service Management area with focus on integration and automation
  • Responsible for implementation of roadmap according to agreed plans
  • Review current setup in Ivanti Service Manager and identify areas for Self Service and automation. Drive implementation of processes agreed for Self Service and automation
  • Translate support and business processes and requirements into functionality in Ivanti Service Manager
  • Ensure results are delivered according to plans and stakeholder expectations
  • Perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position

KEY QUALIFICATIONS:
  • Experience from design and implementation of Service Management tools
  • Experience in PowerShell scripting
  • Experience from automation, integration and setup of Self Service Portals in Service Management tools
  • Good understanding of IT technology and support systems based on ITIL
  • Familiar with database administration and SQL
  • Knowledge of XML standards and web services management

NICE TO HAVE:
  • Knowledge about Ivanti Service Manager or Service Now will be an advantage
  • Basic knowledge of Java
  • Experience with implementation of new functionality in IT systems


WE OFFER:
  • International projects in a Scandinavian business culture
  • Long term cooperation across multiple projects and sectors
  • Transparently built relations based on trust and fair play
  • Benefits: Medicover card, Multisport card


Start: Asap
Czas trwania: long-term
Lokalizacja: Warszawa, Poland
Typ projektu: Praca na zlecenie

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Paulina Pyza
Junior Resource Consultant

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Telefon kom.+48502228533