#15348 | 2019-12-04 Gdańsk, Poland

Application Technical Specialist

  • Industry: Finance / Banking
  • Location: Gdańsk
  • Business trips: Occasional
  • Project language: English (required), Polish
  • Remuneration: 120-135 PLN/H
  • Project length: 12 months+extension

  • You have a formal degree in Information Technology or several years of equivalent work experience.
  • You have good working knowledge of how IT systems are deployed and how monitoring and logging is used when running critical systems in production.
  • You are experienced in incident handling, problem management and change management; preferably using ITIL framework.
  • You have worked previously in banking or with payments and accounts (nice-to-have quality but not mandatory).
  • You are familiar with some of the infrastructure or middleware technologies that our applications use such as Weblogic, SQL databases, containers, Oracle Service Bus, IBM Message Queue and Linux. You will not be running or maintaining these technologies in production but you will be working with people who do. (Nice-to-have quality but not mandatory).

Role requires knowledge of underlying infrastructure and middle-ware but this is not a system administrator role; there are dedicated teams for that. Ability to learn new technologies is a key success factor. We currently use technologies such as relational databases, IBM Message Queue, Kafka, and Weblogic on Linux.


Responsible for:
  • Having in-depth knowledge of the applications they support and contribute to all processes related to maintenance and operations. Application specific training will be provided.
  • Have knowledge to understand the technical impact of an incident and prioritize maintenance work accordingly.
  • Work in close collaboration with other stake holders from the inception of a project/change till the time it is live in production.

Key tasks related to applications in scope:
  • System life-cycle management: planning and executing changes, preventive maintenance, etc.
  • Incident management and Problem management.
  • Supporting projects which transition new releases from development to production.

What you’ll be doing:
  • When deploying fixes, preventive changes or minor enhancements, you check that the developers and testers have prepared the change, you plan and schedule the deployment steps and you coordinate the actual deployment and verify that the deployment was successful.
  • When a new application or a major upgrade is needed, you will be co-operating with development project. You will review requirements and designs to make sure that they will result in easy to maintain solution, receive training and documentation, contribute to go-live rehearsals and in the deployment and, finally, take responsibility of running the production.
  • When a production incident occurs: You will collect system logs, monitoring data and other information, you will estimate the impact, invoke more support staff if needed, propose solutions and verify that the IT service has been recovered and restored.
  • Continuously improving the IT service that we provide: You participate in root cause analysis meeting after incidents and propose preventive measures to avoid recurrance, you identify ways to improve production stability or efficiency and you participate in discussions on how we can improve our tools, processes and daily practices.

  • Challenging international projects in a Scandinavian business culture
  • Transparently built relations based on trust and fair play
  • Benefits: Medicover, MultiSport
  • Relocation package

Start: ASAP
Duration: 12 months+
Work location: Gdańsk, Poland
Requirements: Min. 5 years of professional IT experience.
Job type: Freelance

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